I help small business owners get more out of their tools, their team, and their time.
Hi! I'm Tracy
20+ years across software development, product strategy, and customer success. I've worked with companies of every size and helped teams get the most value out of the tools they were paying for. Now I partner with small businesses, solopreneurs, and nonprofits who need someone that gets their business challenges quickly, understands the tools and AI landscape, and can implement the solution.
Does this sound familiar?
You're paying for tools your team doesn't actually use.
Your team is heads-down doing the actual work. Nobody has time for the systems.
You're watching other businesses use AI and worried you're falling behind.
If any of that landed, you're in the right place.
Get your operations in order
Jumpstart
HALF-DAY DISCOVERY + ROADMAP
Not sure where to start or what to fix first? This is your entry point.
A working session to find what's costing you time and money
A prioritized roadmap you can act on immediately
Works as a standalone or the first step into a Sprint
Most Popular
$1,500
Sprint
4-8 WEEK IMPLEMENTATION
You know what needs to happen. Let's build it.
Full implementation scoped to your situation, not a template dropped from the internet
Example sprints: CRM setup, AI workflow builds, process documentation, systems migration
Handed off with documentation and training so you actually own it when we're done
starts at $5,000
Partner
ONGOING AI + OPS SUPPORT
You need a dedicated partner and consistent support, not a new project every time something comes up.
Direct access to strategic guidance when decisions come up, without scheduling a whole project
Ongoing training and onboarding
Continued setup and implementation as your business grows
3-month minimum
starts at $3,000/month
Not ready to commit to a package, but you want a partner to help with your business challenges?
Have a specific project you're ready to tackle?
The Process
Step 1. Quick Intro Call
We spend 30 minutes getting to know each other and I can learn more about how you want to improve your business. No pitch, no pressure. Just an honest conversation to see if it makes sense to go further.
Step 2. The Deep Dive
Once we're official, we get into the details. I ask a lot of questions, map out your current tools and processes, and build a clear picture of what's working and what isn't. That's what drives everything we do next.
Step 3. The Plan
I put together a prioritized roadmap based on what we uncovered and walk you through it. You'll know exactly what we're building, in what order, and why
Step 4. The Work
I build it. We stay in sync throughout with regular check-ins so you always know where things stand and can weigh in when it matters.
Step 5. The Handoff
We wrap with working systems, documentation, and any training your team needs. You leave with everything in place and a business that runs the way it was meant to.
Ready to make your business easier?
No pressure. Just 30 minutes to figure out how I can help.